Glad they opened up the Chattime up in Richmond Hill, so I don't have to track allll the way to downtown for my Chatime. However, the line is ALWAYS insane long - it really doesn't matter what time it is. I went here around 11pm at night and this place is packed! I do have to give them credit for being super fast and getting my order right. I wouldn't come here to "chill" though, the line pretty much circled around the seats that would make me very claustrophobic to sit there for a long period of time, having people hover around me and my conversations.
The drink is always delicious. So, it is worth the wait.