Paul arrived right on time, and cleaned out my dryer vent in only 30 minutes. He also cut down the silver vent tubing at the back of the dryer, which was too long. The price for the service was $50.00 cheaper than other competitors; he was able to come out the next day; and I was able to use my credit card (some companies want a check or cash only). I am very happy to have this done and to be able to use my dryer again. (The clogged vent cause my dryer to blow out the heating element and shut off due to overheating). I will definitely use Paul when I need the vent cleaned out again.