I decided to visit your establishment last Wednesday for the first time in 3+ months and return today. During my visit today I ordered 2 grilled chicken tacos and was not advised at the time of my order that grilled chicken was extra. (This is common among other fast food establishments). Once the tacos were ready for toppings I asked for a drizzle of the ranch dressing, at this time I was asked which size of a side I wanted. I informed the manager that I only wanted a drizzle and at this time I was advised there was a cost. I informed her I was not charged the prior week (manager during prior visit actually indicated the tacos are better with the ranch, but she prefers bacon ranch) and the gentleman ahead of me was not charged. She became visibly annoyed and said she wouldn't charge me this time but would next time. Luckily for me there will not be a next time. Icing on the cake. I found two hairs in my food....