I had a really great experience at this location! As a woman in her 20's when I walk into designer stores, I almost always get the stiff shoulder because I'm assuming they think I can't afford their goods. However, when I walked into Kate Spade, I felt completely comfortable. Every sales associate I came in contact with were very helpful and genuine. I bought a pair of earrings and although, the gentleman working did ask me if i wanted a necklace to match, I at no point felt pressured to purchase another item. The lady who rang me up, Michelle, was her name I believe, was extremely nice and very sincere. I would definitely come back to this location over going to say, Holt Renfrew, where I don't even get a simple hello, based on customer service alone.