This was my go to kitchen supply store on the Danforth for a while. Last year I bought good kitchen knives from them; some had to be special ordered but many were on for half price as demos. I have bought a couple of other items too such as a bar spoon.
Staff has always been quite friendly and helpful.
Prices might be a touch higher. In general it seems like they have at least two of everything. Like a can opener. They will have the made in China generic version you can get almost anywhere but they will also have have the more upscale made-and/or-designed in Europe version.
They allow you to collect points and eventually earn a discount or gift card (I think you have to spend quite a bit though).
So why hasn't it been my go to store lately? While they seem to have everything, the last two times I needed some piece of bar equipment, they were unable to help me. I'll still go here but will keep in find other places in the area such as Roots.