We started taking our cat to GVAH in early 2011. We initially saw Dr. Rose, who was wonderful, but started seeing Dr. Fenner late last year during an emergency. Can I just say: Dr. Fenner is awesome! She got us through a big scare with a tremendous amount of care and compassion, and she must have answered a million questions and concerns as my husband and I morphed into crazy pet parents. Other vets might not have been so kind, but she got it: we love our cat, this was a huge deal for us, and we were *terrified*.
Even during routine visits, Dr. Fenner always listens and thoughtfully answers all of our questions and concerns. And she has a great way with our cat--kitty even snuggled up to her after an exam one time. I can't say enough good things about Dr. Fenner. She knows her stuff, she seems to genuinely care about our cat, and she takes the time to keep us informed--it's the perfect combo.
Overall, GVAH is an A+ vet experience. I feel like they've really made an effort to build a practice that offers kindness, compassion, and solid expertise. The staff is also great, and scheduling is always quick and easy. Oh, and they have a separate waiting area for cats and dogs, which is extremely helpful when you have an unhappy cat in a crate. Plus, the prices are very reasonable. The communications they send out are also very good if you choose to sign up. I just wish we'd found them earlier!