Went back on the 72 hour rain guarantee, service was much better. The guy washing the car took so much care and detail, even on a free wash. Left my car looking 10X better than the wash I paid for, and I even left a good tip. Takes a lot to get me to leave more than a couple bucks. Will try again with full service when they wash interior as well. Hoping I can get this place to 5-star! Mind you my interior is never that dirty, my car only has 2500 miles so this shouldn't be a difficult task.