We are so happy to have found PetsGo from their business cards seen around our neighbourhood! After reading the website and seeing that they were insured, bonded, and pet first aid certified, we knew that we found the right provider.
Over the last year, Sarah has become an indispensable petsitter for our 2 cats. She's extremely reliable, organized, and professional - a total pleasure to work with. I'm pretty OCD when it comes to our cats, so I can't believe that we've found someone as detail oriented and caring as Sarah to look after them when we're not around!
Getting set up with PetsGo was pretty painless. We had an initial meet and greet at our house to introduce the cats, go over the forms, and provide a copy of our keys. The intake paperwork was extensive which really helped put my mind at ease that PetsGo would have all the right info and preferences of our cats.
My favourite part about the service is that Sarah takes the time to send daily updates and photos (great for my peace of mind). She even noticed that our cats had shaved patches of fur (from a recent vet visit we forgot to inform her about) and kept an eye on them in case they became an issue. This is definitely high-quality service for a reasonable price!
Most recently, after returning from our 2-week vacation, our cats were calmly snoozing like we never even left. They were definitely well-fed and well-exercised during our absence! The house was also spotless... possibly cleaner than we left it (Sarah took out the recycling and cat poo garbage, de-fuzzed our furniture, and somehow there were no hairball tumbleweeds everywhere. Magical!)
We would highly recommend Sarah and PetsGo to anyone who is lucky enough to be in the service area!