Nicole is awesome! Not only is she good at what she does but she also knows how to treat her customers and she's about as fast as it gets when it comes to getting the job done. I've only been once but I can definitely see myself going back. My only complaint is the price for getting your eyebrows and lip waxed is $30 (together)!!I'm not used to paying so much for this service but I guess that's considered the norm in Ohio so I just have to get used to it. Overall she does an excellent job so she definitely deserves 5 stars!!!