Really disappointed with this location. I called in an order to go which seemed to take forever. Asked for the california classic which he told me they don't have even though I get it twice a week during lunch in the Matthews location. I asked for no tomatoes and the fat free peach dressing and ordered the veggie sandwich. I paid for my order and sat for 20 minutes until the manager looked at me after looking aggravated and looked into where my food had been. The restaurant was not crowded what so ever- an off time around 2:30 but plenty of employees. The two guys in the kitchen seemed more concerned with cracking jokes then getting orders out. The manager brings me my food to tell me it had been sitting there and they didn't know I was there. Left in disgust without checking my order to find there is tomatoes and a ranch dressing. Noticeable dust and dirt near the bench I sat to wait for my incorrect order.