They always do a fantastic job on my nails. I get shellac and a round tip. Smooth, even coats. They also will put more coats on if your nails are thin to help avoid them from breaking. Staff is always pleasant. I once thought that it was too busy and walked out without talking to someone (was just going to come back another day) and one of the staff came running out to me to tell me that they could get me in right away, and they did!