Mary Ann is a true dedicated hair stylist. She will not be happy until you are happy. She spends the time to ask what kind of hairstyle you are looking for. Then searches with you through magazines until you find something close....a basic place to start. Not only did she repair a recent disastrous haircut but suggested toning down the high-lights in my hair. With Mary Ann knowing the basic hair style I was looking for, I felt confident enough to allow her to do whatever was necessary to achieve my goal. I know my hair needs to grow in some areas and be kept trimmed in others. I am a work in progress but for a first time around haircut and color, I couldn't be happier. Mary Ann is a gem and we are going to have a long, happy relationship. Oh, and I need to mention, Mary Ann charged half of what I was paying other stylists !!!