Started to like buffalo wild wings but HATE this location. Hualapai/Flamingo location was way more friendly and professional. I understand Durango/Warm Springs is a busy location but the girl in the front who answers the phone and is the first person you see when you walk in is very rude and is the reason I will NEVER go back! Been craving wings and decided to just get in n out. Told I wasn't able to order traditional wings snack,small, medium sizes, only their promo. Couldn't even get her name cuz she talks so fast I couldn't catch it. And this situation has happened more then once when calling in to do a pick up order. Maybe only go if you decide to dine inside. But don't waste your time trying to do a to go order. Tried a time to call in a order and was missing my celery/carrots I had paid extra for. Try wingstop or timbers wings and customer service.