Ordered an edible arrangement online and requested it be delivered in the morning as my office closes at noon. No where on the store information or when I placed the order did it say this was not possible. No one from the store called to inform me that this was not possible. Finally I called the store to verify the delivery would be there on time. She informed me that this was not possible as deliveries do not start until 12. I asked if there was any way this could happen and she said no. No apology or anything. Finally I said I will drive from north Scottsdale to pick it up and that I needed it ready in 20 minutes. She said that would not happen either as she is working on another order. I explained that online you can order and have it ready in 7 minutes so the least she can do is have mine ready in 20 minutes. She said no. Again no apology. I sent an employee to pick it up for me at the time she said it would be ready, she has to wait 5 minutes before anyone even came out of the back then the arrangement was not done so she had to wait an additional 15 minutes for the order to be completed. I called to ask why it was not ready when she told me it would be and the gal said its been busy. No apology again!
I will never order from this store again. Awful customer service!