I needed a new top for my outdoor BBQ, so I started getting quotes. Matt came by and provided me a fair quote. We were going to be out of the state during installation, but that shouldn't have posed any problems. Long story short, stuff happens and there were some issues.
But here is the key point.
Matt always made me understand that he would do whatever it took to make sure I was satisfied. I expected there to be some amount of fireworks, denials, and so on. But this was not the case. Matt is fully committed to having a satisfied customer. So, if you are getting granite - this alone should be a enough.
Knowing that you can depend on Matt to make sure you are happy with your installation means you will be happy. Bottom line. You can't go wrong with the Granite Dude!