First, the tofu is house made and is outstanding. Portions and flavours are great and it is a regular spot for a bunch of us.
It is a two person operation: husband cooks and wife serves. If you want high end service don't come here. This is more like eating at your aunt's house and if you need an extra napkin you go get it.
Those who rate the food bad did not try the soups as they are really good (and yes we've eaten there with native Koreans) and those who complain about server attitude need to understand that the woman serving does it all by herself. Maybe you could drop the entitlement and just pitch in and enjoy the experience and the food.