This review is for the purchase of books, I have yet to sell any books back to this store.
The employees were very helpful and the line moved quickly. I checked the prices on Amazon before shopping here and the prices were pretty comparable (maybe an extra $2-3, but there's certainly a benefit to buying books from an actual store vs. online). One of my books was out of stock, but I think that was due to it being a new item... the other bookstores I checked were also out of stock.
The only reason that this place is getting docked a star is because all of the books are behind the counter. There was excessively highlighting that I noticed in one of the books and the cashier had no problem grabbing a different one at my request, but I prefer the option to look through the books when buying used.