I've read comments about pods that talk about other locations. They don't sound at all like the same company that I'm dealing with which is the Tempe location. In fact, the comment from Angel H. is outright false if he's referring to pods mesa storage location - pods lists two storage locations for the valley: Mesa and far west side. I inspected the Mesa facility after reading negative commentary about their competitor's facility. It was modern, spotless, well organized and secure. It bears absolutely no resemblance to what Angel described.
I've been dealing directly with Katelyn, who is a salespeople I met when I went to look at the Mesa storage facility. I've been able to reach her without going through their 1800 number and without any hassle. She's been right on top of my order - it's not like I've had to chase her for info or followup.
I'll update this review after my move is done but, overall, at this point, they seem like they know what they're doing. Based on one of the comments on this board about a different pods operator, I will check my furniture after they get it to the warehouse to make sure it wasn't dropped. If the people driving their trucks are properly supervised, this kind of complaint shouldn't occur.
As far as the size of the pod, they're listed on the pods website. If that's not enough to visualize its holding capacity, you can see one at their warehouse.