Ok, my 8 year old loves mani/pedis & it is a special treat. So with school starting, I took her. We've been here several times & once they know I'm not getting one, they dismiss us & make us wait. Fine, I get it. You aren't going to rush us back, but I always leave $5 bucks on a $20 dollar mani/pedi.
This time, my patience was maxed. We went at 7, hoping it would not be crowded & it still was, but there were 3 nail techs just looking at us waiting for 20 minutes. I still tried to maintain my Zen, but then 3 adults come in, sans appointment, & they start waiting on them! Oh heck no! I stood up & got ready to leave & they took us back, knowing I was mad.
Cold water for her, rush job & a massage on her legs that was 30 seconds. No offer of a drink, but everyone else was offered. trifling, I know, but really! If you are going to offer this & don't want to put any effort into it, charge more & give a real experience. I still tipped, but that is the last of the money they'll get from me. I don't care what we asked for, we deserve basic respect & good customer service.
Oh, I think I need to call Edgar Snyder for the black lung or mesothelioma or DNA mutation that I am sure we both have after breathing in paint fumes. Get some exhaust fans for future customers (which WON'T be us, lol).
Too bad, because I would come back & spend money had they taken proper care if us.