From the start I wasn't so confident about getting on the road, but once I took lessons from this academy that confidence built up every session. I started getting comfortable behind the wheel and with Norman enlightening me about what to do and what not to, I now know how to avoid being that crazy careless driver. Since I had a wonderful instructor who truly cared about my overall performance, I passed my driving test! I definitely recommend Norman as an instructor and I highly recommend this driving academy. Overall great experience!