i got a quote yesterday, for my kitchen cabinets. The rep showed up 5 minutes late but no big deal. Then wanted to reschedule do to the fact my spouse was not available. Then I had to listen to a presentation about the company, the owner and BLAH, BLAH and that went on much too long. The price was more than I expected. As a business owner myself i would never pay them 80 percent before they started the job. The warranty only goes with the owner, so if i sell my house ..... no warranty.