I have stayed here a few times when visiting the North Shore for different events. The people are always friendly and the room always comfortable and clean. You have to pay for parking, but the lot is right next to the hotel and very convenient. We came down early in the day to attend a football game and was able to park in the lot before our room was ready. The shuttle service offered is also nice and complimentary for a 3 mile radius of the hotel. The location is great for a Pirate or Steeler game or any other North Shore event.