I booked an appointment with Michael because reviews suggested that he can cut wavy/curly hair well. Sadly, his haircut ranks in the bottom two worst that I have ever gotten. The biggest issue was that he didn't listen. I asked to keep the length and remove some of the weight. He was having so much fun cutting that he goes: "I'm just going to cut another inch." Before I had time to scream "no," he'd made the first snip. There goes a few more months waiting for my hair to grow out. And, none of the weight was gone, again because he didn't listen when I mentioned what other stylists had done to achieve the right effect. I just seemed frizzier when it was all said and done. I'm a bit over a month out now. I hated the haircut the day of, the next day, and a week out. And, I still hate it. Again, I'm stuck waiting until my hair grows out again so that I can get someone who has the skill necessary to cut my hair, along with the ability to listen to clients. I'll note that Michael kept saying that he would fix the cut free of charge if I hated it after a week. But, that only is helpful when you can trust that the stylist will listen. Otherwise, you are going in risking an even worse outcome. I clearly won't be returning.