Incredibly happy to say that after trying the PHX Burrito House again, my opinion has improved! And I've discovered that I'm just really not a fan of their green chili burritos. Their verde sauce is fantastic yet the green chili is flavorless and almost creamy instead of saucy. I still found that theilre was way too much tortilla and that I'm not a fan of the flour-y-ness of their freshly made tortillas.
HOWEVER
Their tacos are pretty incredible. Especially their shredded beef and their red sauce beef tacos. The shredded beef was so juicy that the tortilla was falling apart, and the red sauce has none of the problems that the green does.
And my boyfriend tried the choriza and bacon burrito. Which was phenomenal once the grease soaked into the tortilla.
So my suggestion is to try a few things if you're unsure, grab a few tacos and a margarita and you're bound to find something you like.