I would have rated 3 stars but owner never listened to my honest feedback and charged me a full month for 2 weeks of service and NO chemicals were added. Brandon was always heard talking on the phone too loudly and the pool was never cleaned very well. Final straw was when the pool was only 1/2 vacuumed and Chlorine was not filled and dispenser left in the grass. When I called another company technician, I was shown how Brandon never knew how to properly operate the pump. Rick Fell stood by his technician and never refunded the 2 weeks without service.