This experience was the exact opposite of the first. Referred my daughter for her wedding dress and every area that they altered was horrible. The petticoat was bunched together and mended like that causing a bulge in the dress, the hem was done from the middle and left a flap around the dress, the straps were not straight causing them to buckle ...........Amy (owner?) did not apologize, she actually gave me a hard time about being upset and told us to leave it to be repaired. She was aware the dress had a dry cleaners appointment and anyway there was no way her "seamstress" (term loosely) was going to touch this dress again.
De Novo Dress Shop did a fabulous job of repairing and redoing at half the price, Amy will not refund the half down and still believes it is no biggie, a wedding dress two weeks before the big day!