Oh man. Probably gonna give this place a 1.5/5.
We came in right when they opened at noon and it was just us for a while but it quickly got crowded (which I thought was a good indication of the quality of their food). Each table has a buzzer you can press to call the waitress but to be honest I'm not sure what it's purpose is cause the waitress never comes anyway. After placing our orders, the waitress informed my friend that they currently do not have tapioca and since her plate included tapioca, she would need to choose an alternative so she opted for grass jelly.
I ordered taro with coconut milk and it came after about 10ish minutes but my friend's order still hadn't come. After a few minutes, my friend's order came but without the grass jelly. We pressed the buzzer but the waitress only came cause we got her attention but we told her about the grass jelly and she took the order back. Lots of time passed and passed and still no order so we figured they were re-doing the order.....even though they just needed to add in grass jelly. The waitress didn't tell us anything so after 20 minutes my friend wanted to cancel her order because we needed to leave soon and the waitress said she'll go check on her order. I had a view of the bar so I saw the waitress lingering there for a while waiting for the order to be completed and I just couldn't wrap my head around why it was taking so long.
Anyway, the order finally came and it was ok but my friend paid. When the waitress came to collect the card machine and receipt, she was thrown off that a tip wasn't added so she asked us to tip her because "every table has to tip". Lol. I dunno it just wasn't a good experience and it's gonna take some convincing for me to go back.