I needed to replace my water heater. After speaking with four different plumbers, each of whom wanted to do some sort of shortcut, I finally reached Kris at BSR and I am delighted that I did. I texted him pictures of my current heater and he quoted me a price which was very competitive. We set an appointment for the following day and he showed up exactly on time. The temperature was 115 degrees and extremely uncomfortable in the garage, but he went right to work with no complaints. He installed the new heater, cleaned up after himself and took everything away. I highly recommend him and we'll be using him for all my future plumbing issues.