I saw Dr Ughwanogho for a free consultation regarding a back issue I have. He was perfect in explaining everything and addressing my concerns. He was very caring and understanding. In the end it was determined that surgery is not an option for me and he would advise against it. This review is 4 stars for 2 reasons. First because it's based on my consultation and I could not evaluate further due to not needing surgery. Secondly there's long wait times 30 minutes or less. The staff is professional and courteous.