Inept staff with subpar communication skills. Ordered food, gave name they attached to it, and they gave it to someone else. They didn't tell me of the error, just let me wait longer. Looks like plenty of not busy workers in the kitchen. They all move slooooow. No energy. Ordering is tedious: menu with too small type, too many items, too many toppings to pick, upcharge beyond 3 toppings. They need the Chipoltle model where you see what you are ordering. I left in disgust without eating but patronized them before. Food is good, not great (chicken tacos, salad). Too expensive with other options out there. I am not a Chipotle fan, more into Qdoba. This place will fail in this location with this staff. Feel bad for any owner or investor. Probably too hands-off to see the shortcomings.