The facility is safe, clean and secure. But the people are incredible. Storage facilities are quite often not what I would typically describe as providing caring, professional, considerate and individualized service. But Desert Storage is because of the manager Brian and his staff, all of whom have gone above and beyond in some way or another for me. Not everyone has the need for all those traits but it sure is nice to know the people to whom you are giving your business value it and will treat you with respect and courtesy!!!