The staff is consistently courteous and respectful to their patients and also the patient's family members. As a family member who has been exposed to similar institutions in the Phoenix Metro area I have to say that their 30 bed capacity is ideal because it's low enough for there to be a friendly, minimal stress atmosphere; almost a happy family atmosphere.
Most importantly, I have not experienced such respectful, courteous communication from other geriatric assistance facilities Physician and Social Worker Staff as I have experienced from Haven Senior Horizons. This is a very well managed, patient friendly organization that values family participation in their loved ones care and recovery.
What seems evident to me is there is a very well orchestrated, Quality Management culture in operation here. Feel confident in placing your Loved One here. :-)