I made an appointment online the night of a heavy downpour that really started to come in at the damaged roof area. I selected to be contacted ASAP and indicated PM as the best time to call. They got back to me the next day at around 1:30pm, asked me questions about the damage, answered my questions and scheduled an appointment.
The pricing was tough but for the quality of service and craftsmanship they provided, I think the price was an excellent value. It's been over a year and a half and I've had no leaks or issues with the repairs. We've had some pretty bad storms in the past year and everything's held up.
I would recommend them to anyone looking for quality roof repair.