I'm thrilled with the amenities, everything is clean and comfortable. However, I was immediately less than impressed at the ticket booth. First, there is only 1 person working the ticket booth for 20 people, then I come in and get in the VIP line. I felt so bad cutting so many people that I let a few go even though VIPs have priority. If u have a VIP line, have at least 2 ticket agents. Also though I appreciated receiving a military discount, I was offended that my wife had to show her I'd as well to get the discount? Shouldn't appreciation of our military apply to my wife and kids? It's not like I was buying for 4 people.