Bought our car here. At first it seemed like a good experience but after we got the car home, things took a turn for the worse.
For starters, we noticed a chip in the windshield a few hours after we picked up the car. We called them to tell them and see if they'd fix it, since it was pre-existing. They only referred us to call "their guy" that does their repairs. Well, we called "their guy" and after 3 days of playing phone tag, my husband and I ended up taking it to Safelite on our own.
Then, the transmission started being weird. Shifting on the car was acting up, and the trans felt like it was slipping when we would put the car in reverse. The RPMs would get really low. At this point we had only owned the car for like 3 weeks... And it only had 24k miles on it.
So again, we called Zimbrick to see if they could do something. Long story short, we had to pay $120 out of our own pockets to get the car "diagnosed" at a dodge dealership.And then we were told nothing was really wrong with it, but they noticed the trans fluid was low. Zimbrick replaced the trans fluid for free. Big friggin deal.
So then after all this, I take the car for a standard oil change at Sears and the guy asks me if I'd like a new air filter. He showed me the old one and it was black as night. Why didn't Zimbrick do an oil change/inspection before putting the car for sale?
This makes me feel like Zimbrick only makes their used cars look cosmetically good enough to sell... And they skip out on the internal aspects.
I still love my car. But I won't buy from Zimbrick next time. That's for sure.