I wish I could give them a -20 in the stars. This is a horrible business. The counter agent was bitchy & rude...so professional looking w/her IPod & headphones in her lap. She claimed to only run a "soft" check on my debit card & bitchily advised me there were no other criteria for using my d/c in future transactions as we wanted to split up the payments. She then charged my bf's cc ... however lo & behold, on Sat, as I checked my bank acct, Thrifty had a pre-auth on my acct for $217...however the rental was only $155...where the F*** did $217 come from? Also not ONCE did the agent say my card was assessed $217 ... I only signed as a Secondary driver ... NOTHING ELSE. DO NOT RENT FROM THRIFTY UNLESS YOU'RE OK WITH RUDENESS, BITCHINESS, FRAUDULENT CHARGES...& THE FACT THAT NO ONE IN THEIR CALL CENTER HAS ACTIVE LISTENING SKILLS & WILL DO EVERYTHING POSSIBLE TO SKIRT YOUR ISSUE.