I also have had an issue canceling. My son was in kids program and at the end of summer he wanted to do something else...I cancelled in person the kid behind counter said Mark the manager wasn't there he would have to do it. took a message and said Mark would call me, never happened, then they charged my acct again, I went in again, another guy behind counter said Mark is at another location. I would have to come back. later, they never answer phone or return messages, But they call to remind me that my payment wasn't made!!!!I had to close my bank acct. to avoid the over draft fees. Now a collections company calling and say I owe,, This company is terrible and will rob you blind if they can.. LA Boxing you will Never get your Money!!!!