I would've given no stars if I had the choice. It was my kid's birthday and just so happens we received a coupon for $3 off their ice cream cakes over $35. I opened up the coupon from the email from my phone to see what the coupon was about but then after I opened it once it gave a message to tell me that it's no longer available because I've printed it. I went to the store to explain the situation but they would not care at all. They inquired with the manager at the back and the manager, Linda, did not even bother to come out to speak to me. It's not about the $3, I couldn't care less. It is the principle. If your system is set up to allow customers to only be able to open the coupon once then first of all give a warning. Secondly, the email did not even mention what the coupon was about so one has to open the coupon to see what it is. Will go baskin robins for my ice cream cake instead.