I sent a bouquet of flowers to a sick co worker out of out Toronto office, and thanks to Yelp, chose Ladybug florist based on it's excellent review in customer service.
I was not disapoointed. I have to say, I used to work in a flower shop back in college, and when I had to call other shops to help us out with orders, I never received someone on the other end of the phone as friendly as whom I spoke to today - Claire. She's just one of those people who you can TELL is nice, just on how she speaks and talk to you. She was very helpful and answered all of my annoying questions patiently. She even gave me a price range as to what they average for what I wanted, and I know this will be a great bouquet.I had to deal with my share of divas (really) in the floral industry and this was a nice change.
I'm super excited to see what my co worker gets as a bouquet, but judging from the online catalogue anything they create will be beautiful - I gave her the free run to make something 'nice and spring colored'.
Thanks Claire, when I need to send flowers over to Toronto and the area again, I'll be calling Ladybug Florist.