I'm super frustrated with this place. They undeniably have the best prices and a respectable selection, and they're on my way home from work, but around 80% of the time, the damn alarms go off when I enter the store. The alarm is so sensitive, I've had paper set it off. Literally, the only thing in my bag one time the alarm went off was a printed journal article (with no bar codes).
And when I set off the alarm entering the shop, I've got to stand by the door (in everyone's way), waiting for the cashier at the end to be free so that she can de-whatever my bag, and I end up being shoved between customers and hands are grabbing at my purse and then my scarf is tangled in the strap and my headphones get pulled and my phone gets dropped and kicked and there are customers trying to get around us, and then they want me to empty my purse on the counter, and everyone is staring like I'm a criminal and I get frustrated and just leave.
This has happened MULTIPLE times. Once, fine. But MULTIPLE times. I would shop there so much more, but I find myself avoiding going in because I'm on my way home from work and I just don't want to deal with this nonsense.
Otherwise, I would give this place 5 stars. The only other place in the city I've found that has comparable prices is Essence of Life in Kensington.