Went today for a wax and received excellent service from JaKeisha (hope I'm spelling her name properly!).
I had scheduled several appointments before, but had to cancel, and each time I received reminder texts and calls. Every time I have called the person I have spoken to was professional, kind and accommodating.
So I finally went today and the location is clean and inviting. Very white and clinical, but modern and stylish.
My wait time for my 9:45 appointment was like 2 mins and then she was ready for me. The rooms are clean, brightly lit and white. Materials clean and sterile. JaKeisha wore latex-free gloves.
She was very kind, calm, and engaged in conversation with me, and my service only lasted about 15 mins total, but was professional, quick, clean. A little pain, but it was fleeting and expected.
I definitely recommend! I'll be back as well.