This is my first time at Turtle Jacks Richmond Hill and I was very disappointed with the service provided. We came in at a very slow time (2:30ish) and we had to get up and FIND our server in the restaurant every time we needed something. We ordered the Salmon Burger which was very good and the Avocado Chicken Tacos which we had to send back because the tortillas were too hard to eat! Overall, the main issue was the service definitely was not the experience I expected.