My husband was in a car accident and Mr. Drummond was recommended by a friend at work.
We went to three other lawyers first, and never got past their paralegals. When we met with Craig, we ACTUALLY met with Craig, which was a pleasant (and unexpected surprise). The initial consultation went very smoothly; Craig was clear about what (probably) would and would not happen, and he patiently went over a detailed timeline with us, before we even retained him.
Everything went exactly as he said it would.
When we had questions, he took our calls. If he was not available, we heard back within 2 hours.
When I was having trouble with the insurance company, he said he'd handle it, and he did.
The best part was that our case was settled three weeks earlier than he'd projected, with a settlement that we'd requested in the beginning.
Craig and his staff really made a difficult, intimidating situation so easy. If we ever need an attorney again, I have no doubt where we are going.