Honestly...I didn't find anything wrong with this place. There were SOOOO many to choose from, it was actually kind of difficult for me to pick. My glasses came quickly. My doctor was informative and helpful. I honestly don't get how people gave this such low scores. It was a typical eye place and a typical eye appointment. I would reccomend this place to others and will return. Reasonably priced and good quality. It is a lot better than America's Best and about the same price.