LOVE LOVE cafe rio for its food - delicious and tasty, that everyone can enjoy. This location however has a LONG LONG way to go for customer service. I am here in line now because when I went to call in an order I was hung up on twice. When I finally got through the third time, the other person said 'oh sorry' but yeah didn't sound too sorry. It always seems that their staff at this location just hates their jobs. They just look exhausted and frustrated. But again, food is amazing so I keep coming. Just gear myself up for a not so pleasant customer service experience.