Have used this company previously with no serious problems. This time couldn't get past the phone machine. Their machine called me, I answered personally, to tell me to call back at that same phone number to make an appointment. HUH! Why have a machine call to tell me to call back. I played the game & got their machine for over 7 minutes of advertising, via recording, telling me how great they are. If this is how little they are concerned about the health of their clients------I will go elsewhere. Please no form letter reply from your computer!!