Tried it for the first time tonight. Sweet girl employee opened the door and welcomed us in. I love that they had personal menus to look at so you're not standing at the front line still deciding what to order. The first employee at the counter takes your sandwich order which i gave her my entire order, but she kindly directed me to the next gentleman to order the soup. I felt like it was great customer service! I ordered Turkey Bacon Avocado Panini with a New England Clam Chowder. The Panini looked like it was lacking 'Umph' but the taste was great. The soup was so tasty! It was the perfect amount of pepper and creamy consistency. It also comes with side bread slice and chocolate covered strawberry. I say totally worth it.