I used to love this place. Great spot and an excellent staff, but lately, they can't get the job done. The staff is still super nice, pleasant and friendly, but in the past month alone, I couldn't get the coffee I wanted on 3 seperate occassions either because the espresso machine wasn't working, or the steamer was broken. In addition, twice including today the coffee was made entirely wrong. Sorry guys, but with the rapid explosion of coffee places in town, you've officially lost me as a customer as there are many other choices, which is unfortuante since once upon a time, you were miles ahead of everyone else.