The most rude, unprofessional staff i ever encountered. The products from this company are made cheaply & they do not stand behind their product. My hubby bought a pair of expensive glasses because this is the only place his insurance covered. Within 4 months, the frames were chipping, the glass from 1 of the lenses even chipped. He NEVER dropped them, although this establishment accused him of doing just that. EVEN THE LAB AT THEIR HEADQUARTERS!! Will never go into another store again. I suggest you do the same.