Slow, expensive, and terrible customer service. I had a coupon and they would not honor it since I had ordered from GrubHub before but for a different restaurant. It was a Rosati's coupon for $5 off. I even put it in the instructions on the online order and they still wouldn't honor it. They should have at least called me to address the issue before they showed up with the order over an hour later. Very disappointing. Boo Rosatis!